50bd Privacy
Policy
At 50bd, protecting the personal information of our members is a fundamental responsibility. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your information. We encourage all members to read this document carefully before using the platform.
All personal data collected by 50bd is stored on encrypted, access-controlled servers. We apply industry-standard AES-256 encryption at rest and TLS 1.3 in transit to prevent unauthorised access to member information at every stage of processing.
50bd does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used solely to operate the platform, verify your identity, process transactions, and comply with applicable legal obligations.
We collect identity documents such as your Bangladesh National Identity Card (NID) or passport exclusively for age verification and anti-money-laundering compliance. These documents are stored securely and never shared beyond what is legally required.
50bd uses cookies and similar tracking technologies to improve platform performance and personalise your experience. We clearly disclose which cookies are essential versus optional, and you may adjust your browser settings to manage cookie preferences at any time.
You retain meaningful control over the personal data 50bd holds about you. Subject to legal retention obligations, you may request access to your data, ask us to correct inaccuracies, or request deletion of your account and associated personal information.
Financial data — including bKash, Nagad, Rocket, and Upay account numbers — is processed exclusively through secure, certified payment gateways. 50bd does not store full mobile wallet credentials or bank account details on its own servers.
Section 1
Data We Collect
50bd collects personal data from members and visitors to the platform for specific, legitimate purposes. We operate on a data-minimisation principle — meaning we collect only the information that is genuinely necessary to deliver our services, fulfil our legal obligations, and maintain a safe gaming environment for all users in Bangladesh.
When you register an account, update your profile, complete KYC verification, or contact our support team, you may provide the following categories of personal information:
- Identity information: Full legal name, date of birth, gender, and national identity details (Bangladesh NID number, passport number, or driving licence number).
- Contact information: Email address, mobile phone number (typically a Bangladeshi number registered to bKash, Nagad, or Rocket), and residential address including division, district, and upazila.
- Account credentials: Username, hashed password, and security question responses. Passwords are never stored in plain text.
- Financial information: Mobile wallet account numbers (bKash, Nagad, Rocket, Upay), bank account details (for Dutch-Bangla Bank, City Bank, BRAC Bank, or other supported institutions), and transaction history within the platform.
- Verification documents: Scanned or photographed copies of your Bangladesh National Identity Card, passport, or other identity documents submitted during KYC review.
- Support communications: The content of emails, live chat transcripts, and any other messages you send to the 50bd support team at [email protected].
When you access 50bd via a browser or mobile device, certain technical data is collected automatically through standard web technologies:
- Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and time zone setting.
- Usage and behavioural data: Pages visited, games played, bet history, session duration, click patterns, search queries within the platform, and navigation paths.
- Connection data: Internet service provider (ISP), approximate geographic location derived from IP address (city-level, not GPS), and network type (mobile data or Wi-Fi).
- Cookie and tracking data: Session identifiers, preference cookies, analytics identifiers, and advertising attribution tokens. See the Cookies & Tracking section for full details.
Section 2
How We Use Your Data
50bd uses the personal data it collects for clearly defined purposes that are necessary to operate the platform, comply with legal obligations, and deliver a high-quality gaming experience to members across Bangladesh. We do not use your data for purposes that are incompatible with those originally stated at the time of collection.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Name, email, phone, password | Contract performance |
| Identity & age verification (KYC) | NID, passport, date of birth | Legal obligation |
| Payment processing | Mobile wallet numbers, bank details | Contract performance |
| Fraud prevention & AML | Transaction history, IP, device data | Legal obligation |
| Responsible gaming monitoring | Bet history, session duration, loss patterns | Legitimate interest |
| Customer support | Email, chat transcripts, account data | Contract performance |
| Platform analytics & improvement | Usage data, device data, click data | Legitimate interest |
| Marketing communications | Email, phone (opted-in members only) | Consent |
If you have opted in to receive promotional communications during registration, 50bd may contact you via email or SMS with offers relating to new game launches, seasonal promotions (such as BPL season offers or Eid specials), deposit bonuses, and responsible gaming reminders. You may withdraw your marketing consent at any time by clicking the unsubscribe link in any marketing email or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
50bd uses automated systems to detect unusual betting patterns, potential bonus abuse, and signs of problem gambling. These systems may flag an account for human review, temporarily restrict certain features, or trigger a responsible gaming intervention. Where an automated decision results in a significant restriction of your account, you have the right to request a manual review by contacting our support team. We do not use fully automated profiling to make final decisions about account closure without human oversight.
Section 4
Data Sharing & Disclosure
50bd does not sell your personal data. We share member data only with carefully selected third-party partners who are bound by strict data processing agreements, and only to the extent necessary to deliver platform services or comply with legal requirements. The following categories of recipients may receive limited personal data from 50bd:
To process deposits and withdrawals, we share necessary transaction data with our supported payment partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Each provider receives only the minimum data required to complete the specific transaction (for example, the account number and transaction reference). These partners are governed by their own privacy policies and applicable Bangladeshi financial regulations.
Some personal data — typically a pseudonymous player identifier and session token — is transmitted to our game software partners (including Evolution Gaming, Ezugi, Pragmatic Play, Spribe, Microgaming, and NetEnt) to authenticate your session and render the correct game content. These providers do not receive your full name, NID number, or payment details.
To verify your age and identity during KYC, we may use third-party electronic verification services that cross-reference the identity documents you submit against official databases. These services are contractually obligated to process your data solely for the purpose of identity verification and are prohibited from retaining your documents beyond the verification period.
50bd may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts in Bangladesh if compelled to do so by a valid legal order. We will notify you of any such disclosure where we are legally permitted to do so. We cooperate fully with authorities in matters involving suspected money laundering, financial crime, underage gambling, and match-fixing investigations.
Section 5
Data Retention
50bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention schedule applies to the main categories of member data we hold:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation, dispute resolution |
| KYC documents (NID, passport) | 5 years from account closure | AML compliance, regulatory audit |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Bet history and game logs | 3 years from account closure | Dispute resolution, fairness auditing |
| Support correspondence | 3 years from last interaction | Quality assurance, complaint records |
| Marketing preferences | Until consent withdrawn + 1 year | Proof of consent |
| Analytics / usage logs | 13 months from collection | Platform performance analysis |
Once the applicable retention period has elapsed, 50bd will securely delete or anonymise the relevant data so that it can no longer be linked to you as an individual. Anonymised, aggregated data (for example, total bet volumes by month) may be retained indefinitely for statistical and business planning purposes, as it cannot identify any individual member.
If you request the deletion of your account, 50bd will close your account and begin the process of deleting your personal data. Note that data subject to legal retention obligations (particularly KYC documents and transaction records) cannot be immediately deleted and will be retained for the periods specified above. All data not covered by a mandatory retention obligation will be deleted within 30 days of a confirmed deletion request.
Section 6
Data Security
50bd takes the security of your personal data seriously. We implement a layered security architecture that covers technical, organisational, and procedural controls designed to protect member data against unauthorised access, disclosure, alteration, and destruction.
- Encryption in transit: All data exchanged between your device and 50bd's servers is encrypted using TLS 1.3. Our SSL certificate is maintained and renewed to ensure continuous HTTPS protection.
- Encryption at rest: Stored personal data — including KYC documents and transaction records — is encrypted using AES-256 symmetric encryption.
- Password hashing: Member passwords are never stored in plain text. We use bcrypt with a high work factor to hash and salt all passwords before storage.
- Two-factor authentication (2FA): Members are strongly encouraged to enable SMS-based 2FA on their accounts. 50bd support staff are required to use 2FA for all administrative access.
- Intrusion detection: 50bd's infrastructure is monitored by automated intrusion detection systems that flag anomalous access patterns in real time and trigger immediate investigation by our security team.
- Regular security audits: We conduct periodic penetration testing and vulnerability assessments of our platform to identify and remediate security weaknesses before they can be exploited.
- Access to personal data is restricted on a strict need-to-know basis. Customer support staff can access member account data only to the extent required to resolve a specific support ticket.
- All staff with access to personal data receive mandatory data protection training and are bound by confidentiality obligations in their employment contracts.
- Third-party data processors are assessed for security compliance before being onboarded and are contractually required to maintain security standards equivalent to those applied by 50bd.
While 50bd takes every reasonable precaution on its side, account security also depends on the steps you take to protect your own credentials. Please use a strong, unique password for your 50bd account, enable 2FA, and never share your login details with anyone — including people claiming to be 50bd support staff. Legitimate 50bd agents will never ask for your password.
Section 7
Your Privacy Rights
As a member of 50bd, you hold meaningful rights over the personal data we process about you. We are committed to honouring these rights promptly and transparently. The following rights are available to all 50bd members:
- Right of access: You have the right to request a copy of the personal data 50bd holds about you. We will provide this within 30 days of a verified request, free of charge for the first request each year.
- Right to rectification: If any of your personal data held by 50bd is inaccurate or incomplete, you have the right to request that we correct it. You can update most contact information directly through your account settings; for NID or date-of-birth corrections, contact support with supporting documentation.
- Right to erasure: You may request that 50bd delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal retention obligations described in Section 5.
- Right to restrict processing: You may request that 50bd pause the processing of your personal data while a dispute over its accuracy or our legitimate use of it is being resolved.
- Right to data portability: Where processing is based on your consent or on a contract between you and 50bd, you have the right to receive your personal data in a structured, commonly used, machine-readable format (such as JSON or CSV).
- Right to object: You have the right to object to processing of your personal data where 50bd relies on legitimate interest as its legal basis, including profiling for responsible gaming monitoring and direct marketing communications.
- Right to withdraw consent: Where processing is based on your consent (for example, marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
- Rights related to automated decision-making: Where 50bd makes a significant decision about your account through automated means (for example, a system-triggered account restriction), you have the right to request human review of that decision.
To exercise any of the rights listed above, submit a written request to our support team at [email protected]. Please include your registered username and a brief description of the right you wish to exercise. We may need to verify your identity before processing the request to prevent unauthorised access to another member's data. We will respond to all valid requests within 30 days. In complex cases, this period may be extended by a further 30 days, and we will notify you if an extension is required.
Section 8
Contact & DPO
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 50bd handles your personal data, please contact us using the details below. We are committed to resolving privacy-related enquiries promptly and fairly.
For all privacy-related matters, including rights requests, consent withdrawal, data breach notifications, and general questions about this policy, please write to us at:
Response Time: Within 2 business days for general enquiries; within 30 days for formal rights requests
Hours: Support is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
Language: English preferred; responses will be in English
50bd reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will notify active members via their registered email address and update the "Last Reviewed" date at the top of this document. Continued use of the 50bd platform following notification of a material change constitutes your acceptance of the revised policy.
We encourage you to review this page periodically. The current version will always be available at https://50bd.club/privacy-policy. If you do not agree with any changes to this Privacy Policy, you should stop using the platform and may request deletion of your account by contacting our support team.
50bd is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you believe that a minor has submitted personal data to 50bd, please contact us immediately at [email protected]. Upon verification, we will promptly delete all data associated with the minor's account and take steps to prevent future access.
Have Questions?
Your Data Is Safe With 50bd
We take your privacy seriously and are committed to keeping your personal information secure. If you have questions about how your data is handled, visit our FAQ for quick answers, explore our Responsible Gaming page for guidance on safe play, or log in to your 50bd account to review and update your privacy preferences directly. Our support team is available around the clock to assist you with any privacy-related concern.